Automotive Service Advisor - Ford

Ciocca Management Company Inc • Hilltown Township, PA

14h • Onsite

About The Position

Ciocca Ford in Souderton has immediate openings for energetic, enthusiastic, and highly motivated individuals to join their growing and dynamic team as an Automotive Service Advisor. This role offers the opportunity to have a positive impact on customers and the community while achieving financial and career goals within a supportive and collaborative work environment. The company encourages career-minded individuals to find a workplace to call home and grow their careers within the Ciocca Automotive Family.

Requirements

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver’s license and clean driving record

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Benefits

• Commission based pay: $60,000 - $85,000 potential annually
• Full Time to include some Saturdays
• PTO and holidays
• Air-conditioned shops and facilities that are always being upgraded
• 401(K) retirement plan with company matching
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed