Automotive Service Advisor - Northgate Tire
About The Position
Automotive Service Advisor – Northgate Tire 3712 Springdale Rd, Cincinnati, OH 45251 Hours: Mon–Fri 7AM–6PM Sat 7AM–12PM Northgate Tire, part of the GreatWater 360 Auto Care family, is growing — and we’re looking for a customer-focused Automotive Service Advisor who’s ready to build a long-term career in an exceptional shop environment. If you thrive on helping customers, keeping workflow organized, and supporting a high-performing team, we want to meet you. What You’ll Do Deliver a welcoming, professional customer experience Write service recommendations & manage repair orders Communicate clearly between customers and technicians Source parts, manage inventory & maintain workflow Follow up with customers and support sales execution Use workflow software, invoicing tools & Microsoft applications Why You’ll Love Working With Us GreatWater 360 Auto Care is committed to developing our people, delivering high-quality service, and creating a workplace where teammates can build real careers. Competitive Pay & Growth Hourly + Monthly Bonus Program (based on store volume) 1–3 years of Service Advisor experience preferred Full Benefits on Day One Medical, Dental & Vision (multiple plan options) 401(k) with company match (eligible at 90 days) PTO front-loaded annually Bi-weekly direct deposit pay schedule Company-paid Life & AD&D Employee Assistance Program (EAP) Voluntary benefits including Disability, Accident & Critical Illness Paid Parental Leave Training, Tools & Perks Learn to Earn Program – self-paced growth & skill development Continuing education, tuition assistance & ASE reimbursement Teammate discounts: 50% off service labor + cost of parts + 5% Supportive, growth-oriented culture across all GreatWater shops Ready to Join the Northgate Tire Team? If you're looking for a place where your customer service skills, automotive knowledge, and career ambition can thrive, apply today! We look forward to meeting you.
Requirements
- Customer service
- Communication
- Problem solving
- Accountability
- Parts sourcing
- Service writing
- Inventory control
- Sales execution
- Workflow management
- Automotive repair knowledge
- 1–3 years of Service Advisor experience preferred
Responsibilities
- Deliver a welcoming, professional customer experience
- Write service recommendations & manage repair orders
- Communicate clearly between customers and technicians
- Source parts, manage inventory & maintain workflow
- Follow up with customers and support sales execution
- Use workflow software, invoicing tools & Microsoft applications
Benefits
- Competitive Pay & Growth
- Hourly + Monthly Bonus Program (based on store volume)
- Full Benefits on Day One
- Medical, Dental & Vision (multiple plan options)
- 401(k) with company match (eligible at 90 days)
- PTO front-loaded annually
- Bi-weekly direct deposit pay schedule
- Company-paid Life & AD&D
- Employee Assistance Program (EAP)
- Voluntary benefits including Disability, Accident & Critical Illness
- Paid Parental Leave
- Training, Tools & Perks
- Learn to Earn Program – self-paced growth & skill development
- Continuing education, tuition assistance & ASE reimbursement
- Teammate discounts: 50% off service labor + cost of parts + 5%
- Supportive, growth-oriented culture across all GreatWater shops
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
