Automotive Service Advisor
About The Position
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Volkswagen of Orlando, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity. What We Offer: Pay Plans above industry standard Sign-On Bonus for Experienced Service Advisors Family Owned and Operated- 90+ years in business! Medical, Dental, and Vision Insurance 401k and additional benefits Accrued Vacation Time Discounts on products, services, and vehicles Extensive and ongoing training with specialists
Requirements
- Exceptional Customer Service Skills
- Tech Savvy- able to learn and utilize technology
- Previous Automotive Service Advisor Experience is a plus but not required
- 18+ years of age or older to comply with the company driving policy
Nice To Haves
- Previous Automotive Service Advisor Experience
Responsibilities
- Work with customers to ensure we meet and address all vehicle maintenance needs
- Write repair orders for customers with full transparency of cost and time estimates
- Provide exceptional and timely communication-keeping customers updated throughout the process
- Communicate frequently with Technicians and Parts to ensure timely completion of work
- Exhibit a positive attitude and strong work ethic with customers and co-workers.
- Utilize cutting edge Fixed Operations Technology
Benefits
- Pay Plans above industry standard
- Sign-On Bonus for Experienced Service Advisors
- Family Owned and Operated- 90+ years in business!
- Medical, Dental, and Vision Insurance
- 401k and additional benefits
- Accrued Vacation Time
- Discounts on products, services, and vehicles
- Extensive and ongoing training with specialists
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
