Automotive Service Advisor

C. Harper Chevrolet / Cadillac • Belle Vernon, PA

8d • $120,000 • Onsite

About The Position

Service Advisor – C. Harper Chevrolet Cadillac (Pittsburgh’s #1 Chevrolet Cadillac Dealer) Up to $5,000 Sign-On Bonus Earning Potential: Up to $120,000 annually Location: Belle Vernon, PA C. Harper Chevrolet Cadillac, the largest Chevrolet Cadillac dealership in Pittsburgh, is actively seeking an experienced, high-energy Service Advisor to join our team. As the original C. Harper store, proudly serving the region for 42 years, our dealership has built a reputation for quality, trust, and community commitment. We operate a fast-paced, high-volume 32-bay, air-conditioned service facility that serves thousands of loyal customers each year. Backed by a team of highly skilled, factory-trained technicians, our service department delivers the expertise our customers expect. As a family-owned business, we pride ourselves on delivering exceptional customer experiences, providing ongoing training to our employees, and offering unlimited career growth opportunities. Why Join C. Harper? Pittsburgh’s highest-volume Chevrolet Cadillac service department A dynamic, fast-paced shop environment with strong customer traffic Air-conditioned shop for a comfortable work environment Work alongside a team of highly skilled, certified technicians Dedicated support staff to assist with booking repair orders, dispatching work, and managing loaner cars — allowing you to focus on building relationships and selling services Family-owned and operated, built on values of honesty, integrity, and customer care Competitive performance-driven pay plan with uncapped earning potential Opportunities for advancement into management or specialized roles Up to $5,000 Sign-On Bonus

Requirements

• Automotive Service Advisor experience REQUIRED (Chevrolet, Cadillac, or GM brand experience a plus)
• Strong sales and upselling ability with a proven track record of hitting goals
• Excellent communication and people skills with a customer-first mindset
• Ability to thrive in a high-volume, fast-paced environment
• Professional appearance, reliability, and a drive for success
• CDK experience preferred

Responsibilities

• Serve as the primary liaison between customers and our service department
• Conduct vehicle walk-arounds with customers to document condition and build trust
• Offer C. Harper maintenance packages based upon manufacturer recommendations to keep vehicles safe and reliable
• Up-sell maintenance services and repairs to drive customer satisfaction and department growth
• Send digital quotes and multi-point inspection (MPVI) videos to customers to enhance trust and transparency
• Build long-term customer relationships through trust, transparency, and excellent communication
• Prepare accurate repair orders and ensure customers understand recommended work
• Partner with our highly skilled technicians to ensure timely, accurate repairs and vehicle delivery
• Maintain manufacturer standards for customer satisfaction and compliance

Benefits

• Experience-based competitive pay plan with monthly performance bonuses
• Full benefits package including health, dental, vision, 401k, and paid time off
• Ongoing manufacturer and in-house training to grow your skills
• Work for a family-owned group that values its employees and provides continued development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed