Automotive Service Advisor / Service Writer

Nucar Mid Atlantic•New Castle, DE

1d•$65,000 - $90,000

About The Position

AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER Nucar Chevrolet in New Castle, Delaware has an opening for an Automotive Service Advisor for our service department. Are you highly motivated and eager to learn? Here at Nucar we are committed to excellence and are looking for someone who has great communication skills and problem-solving abilities. Experience Everything Nucar has to Offer: Competitive compensation with unlimited earning potential $65,000-$90,000 Great opportunities for career advancement Positive, success driven work environment Training and mentoring opportunities

Requirements

Positive professional attitude
Strong communication skills; oral and written
Ability to communicate technical information in non-technical language to clients
Prior experience in automotive service writing a must
Working knowledge of shop equipment
Team oriented, flexible and committed to maintaining a high level of customer service

Responsibilities

Develops estimates by costing materials, supplies and labor.
Prepares repair orders by describing symptoms, problems, causes and services required or requested
Maintains excellent customer rapport by explaining estimates and expected return of vehicle, along with obtaining client approval of estimates
Verifies warranty and services contract coverage by examining records, and explaining provisions and exclusions to customers
Maintains professional appearance and excellent work ethics
Exhibits high level of commitment to customer satisfaction