About The Position

Automotive Service Advisor / Auto Service Writer All American Chevrolet - Middletown, DE Now Hiring: Motivated, Customer-Focused Automotive Service Advisor Are you passionate about the automotive industry and delivering top-tier customer service? Do you thrive in a fast-paced, team-oriented environment? All American Chevrolet is looking for a Service Advisor to join our world-class Service Department-and we want to hear from you! Why Choose Us? We offer more than just a job-we offer a career path with real rewards: Competitive Pay Plans + Performance Bonuses Health Benefits: Medical, Dental, Vision, Disability, Life, and more Paid Time Off: Vacation, Holidays, and Personal Days 401(k) with Employer Match Employee Vehicle & Service Discounts Supportive team atmosphere and opportunities for advancement Ready to grow your career with a company that values your drive and dedication? Apply today and be part of our success! All American Chevrolet is part of the Hertrich Family of Dealerships, an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a drug free dealership.

Requirements

  • Previous experience in automotive service
  • Strong communication and interpersonal skills
  • Must be computer literate and organized
  • High School diploma or equivalent required
  • Valid driver's license with a clean driving record
  • Ability to work flexible hours, including evenings and Saturdays

Nice To Haves

  • Industry experience preferred
  • Upselling or retail sales experience is a plus

Responsibilities

  • Greet customers in a friendly and professional manner
  • Answer service calls and schedule appointments
  • Accurately estimate costs and completion times for service/repairs
  • Coordinate with technicians and ensure work is completed to satisfaction
  • Communicate updates to customers and recommend additional services as needed
  • Ensure customer satisfaction by getting it right the first time
  • Maintain strong follow-up and documentation

Benefits

  • Competitive Pay Plans + Performance Bonuses
  • Health Benefits: Medical, Dental, Vision, Disability, Life, and more
  • Paid Time Off: Vacation, Holidays, and Personal Days
  • 401(k) with Employer Match
  • Employee Vehicle & Service Discounts
  • Supportive team atmosphere and opportunities for advancement

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Motor Vehicle and Parts Dealers

Education Level

High school or GED

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