Auto service Writer Advisor

Midas MILLER • Riverhead, NY

4d • $80,000 - $120,000

About The Position

We’re looking for an experienced, enthusiastic Service Writer / Advisor who’s passionate about customer satisfaction, performance, and teamwork. If you love helping people, understand auto repair, and thrive in a fast-paced, KPI-driven environment — we want you on our team! As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. www.midas.com

Requirements

• 2+ years of experience as a Service Writer / Advisor
• Strong customer service, communication, and sales skills
• Working knowledge of automotive maintenance and repair
• Bilingual (English/Spanish) is a strong plus
• Dynamic, motivated, and hospitality-driven personality

Responsibilities

• Greet and assist customers with professionalism and enthusiasm
• Write accurate repair orders and communicate clearly with technicians
• Track and improve KPIs (sales goals, labor hours, closing rates, CSI)
• Educate customers on maintenance and repair recommendations
• Ensure every customer leaves confident, informed, and satisfied

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off
• Training & development
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees