Automotive Sales Manager

Nielsen Automotive Group•Sussex County, NJ

28d

About The Position

The Nielsen Automotive Group is looking for a Sales Manager to join our team! A strong automotive background is required along with appraisal and acquisition experience. Strong CRM skills are important as we drive the business forward with the best tools available. This is an upbeat, fast paced work environment. Great attitude and outstanding work ethic required. The Sales Manager is responsible for managing and controlling the sales team as well as customers on the lot, in our showroom or in the virtual showroom. Also, with desking and inputting deals, reaching gross profit objectives, and monitoring leads while holding staff accountable for responding to and closing those leads.

Requirements

Must have Automotive Sales Manager Experience

Responsibilities

Maintain harmony and teamwork with all departments.
Hit all Customer Satisfaction dealership objectives
Understand, keep abreast of, and comply with Federal, State, and local regulations that affect vehicle sales.
Monitor Leads.
Hold staff accountable for response times and closing ratios
Desking deals and closing them as needed
Communicate with Salespeople to ensure that dealership policies and procedures are understood and followed.
Set sales and gross objectives with Salespeople.
Assist in developing programs of improvement for those salespeople who are failing to reach their objectives.
Individually train, motivate counsel and monitor the performance of all Salespeople.
Maintain customer focus – Work with the team to evaluate new customer goals and assist with identifying solutions that will meet their needs.
Handle any complaints from the customer, employee disagreements and any other problems that may affect the sales operations.