Desk Manager - Easton Ford

HERTRICH Family of Automobile Dealerships•Easton, MD

About The Position

Join Our Winning Team as an Experienced Automotive Sales / Finance / Desk Manager! The Hertrich Family of Automobile Dealerships is seeking a driven, energetic, and experienced Automotive Sales / Finance Manager / Desk to become a key member of our World-Class Sales and Management Team. If you have a proven track record in automotive finance and are eager to take your career to the next level, we want to hear from you! Why Choose Hertrich? Are you seeking unlimited growth opportunities in a fast-paced environment? Do you thrive in an atmosphere where your potential is only limited by your ambition? If you're a hardworking, dependable individual who's passionate about the automotive finance industry, Hertrich offers an incredible career path! We proudly represent 24 dealerships, 14 collision centers, and 18 automotive brands across the Delmarva Peninsula and beyond. As a third-generation family-owned business, we're deeply committed to our communities, supporting over 90 local charities and organizations. Our team embodies a dynamic, entrepreneurial spirit, where we prioritize integrity, accountability, and excellence in everything we do. What We Offer Our Automotive Sales/Finance/Desk Managers: Highly Competitive Compensation with the potential for performance-based bonuses Comprehensive Medical Insurance for you and your family Dental, Vision & Life Insurance options for you and your family Short- & Long-Term Disability Coverage Paid Vacation and Holidays Paid Personal/Sick Days 401K Plan with employer match Employee Purchase Discounts

Requirements

Minimum 2 years of Automotive Sales Manager / F&I Management experience
Proven ability to deliver $1,000+ per unit in finance (if applicable)
Stable career history with previous employers
A customer-focused, self-motivated team player with strong communication skills
Ability to meet and maintain all state and federal licensing requirements for the position
Proficiency with MS Windows and computer systems
High School Diploma or GED required

Nice To Haves

DealerTrack experience is a plus

Responsibilities

Train, develop, and inspire a top-performing sales team
Create and execute successful sales strategies to meet objectives
Ensure 100% customer satisfaction throughout the purchase process
Handle all deal paperwork and data in compliance with Hertrich standards
Manage all aspects of financing and paperwork related to vehicle delivery as needed
Maximize profitability on every finance and insurance transaction
Develop and maintain relationships with financial institutions to secure competitive rates and programs
Ensure timely completion of transactions by coordinating with financial partners
Uphold strict compliance with all legal and ethical standards throughout the finance process
Sell financing products and additional insurance offerings to customers
Cultivate new financing sources for vehicle purchase contracts
Oversee a smooth and efficient workflow in the finance office
Maintain an appropriate lender mix and consistently meet monthly goals

Benefits

Highly Competitive Compensation with the potential for performance-based bonuses
Comprehensive Medical Insurance for you and your family
Dental, Vision & Life Insurance options for you and your family
Short- & Long-Term Disability Coverage
Paid Vacation and Holidays
Paid Personal/Sick Days
401K Plan with employer match
Employee Purchase Discounts

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