Automotive Sales Consultant

Mercedes-Benz of Midland•Midland, TX

2d•$5,000 - $20,000

About The Position

For over 80 years, the Cavender Auto Family has strived to offer the best dealership experience by proudly serving our community, employees, and customers. The Cavender Auto Family has experienced remarkable growth over the last 5 years with 18+ dealerships across San Antonio, Austin, Lubbock, Midland, Oklahoma City, Columbus and Weimer Texas. Here at Cavender Auto Family we believe in “Making Confidence Happen” (MCH) by acting with integrity, showing our customers, we care, taking ownership of our actions, bringing a positive energy to our store and our customers, and being the subject matter experts to all our customers. This is the motto that embodies our entire culture here at the Cavender Auto Family, and what has helped us grow into the amazing company we are today! Mercedes-Benz of Midland, Texas, a Cavender Auto Family Dealership, is currently looking for a talented Sales Consultants to join our growing family and help “Make Confidence Happen” Veterans and Military spouses are encouraged to apply!

Requirements

Sales or Customer Service experience is preferred
Strong communications skills.
Strong record of positive customer service results with customer focused attitude.
Submit to and successfully complete MVR, background check, and pre-employment drug test.
Valid driver’s license

Responsibilities

Greet customers to identify their vehicle needs, and lead them through the sales process including vehicle/car selection, test drive, personalization, financing, and paperwork
Perform high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles/cars
Use customer relationship management (CRM) tool to effectively track all customer interactions
Present customer deal structure and additional finance products
Follow up with customers and maintain high customer satisfaction
Complete all ongoing training modules to keep abreast new vehicle products, features, accessories, etc.
Maintain Customer Satisfaction scores at or above company standards.
Arrange for delivery and registration of vehicle.
Engage in business development, contacting prospects and clients via phone and email.