Automotive Sales Associate

Lum's Auto Center•Warrenton, OR

11d•$43,000 - $125,000•Onsite

About The Position

ATTENTION!!! Bartenders, servers, cellular and timeshare sales associates, individuals in the hospitality industry, and anyone with customer service experience: Are you passionate about helping people and ready to accelerate your career? If you answered yes, then this is a position for you! Welcome to Lum's! We are a high volume, fast paced, rapidly growing Dealership Group that has been serving customers since 1969. With continued prosperity and growth, Lum's Auto Center in Warrenton, Oregon is looking to grow its Sales team and we want you! No automotive experience is necessary, we will train you for success! To be a top candidate as Sales Associate, you must be a fun, loyal, empathetic, professional and personable individual, with a passion for great customer service. We are seeking individuals who say NO to neutral, are driven by their community, and are motivated to support the faithful customers who fuel our success! Step on the gas pedal and apply today! We guarantee $4000.00 salary for the first two months during your training. Sales Consultants will receive: 5-day work week Comprehensive training Advancement opportunities Great Pay Plan, no earning cap! (Our top performers make over $150k per year!) Enthusiastic and Fun working environment We value our employees and our aggressive pay plan and benefits reflect this! Job Type: Full-time Salary: From $43,000.00 per year: potentially earning $80,000.00 to $125,000.00 (or more) in your first year, with determination and drive! Summary Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.

Requirements

No prior experience or training.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Customer service: 1 year (Required)
Driver's License (Required)
Professional appearance
Positive, friendly, empathetic attitude
Communication skills
Basic computer skills
Must have a valid Driver’s License, in good standing
Willing to undergo a criminal background check and drug screening

Nice To Haves

Spanish a plus!

Responsibilities

Sells and delivers a minimum number of vehicles per month.
Writes complete sales orders and processes paperwork in accordance with dealership policies.
Utilizes dealership sales control and follow-up systems.
Attends product and sales training courses as requested by sales manager.
Keeps up-to-date on new products and services within the industry.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Conducts business in an ethical and professional manner.
Satisfies the transportation needs of vehicle purchasers.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Explains fully product performance, application and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws which govern retail automobile sales.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
Attends sales meetings.
Maintains professional appearance.
Other tasks as assigned.