Automotive Repair Store Manager

Meineke•Baltimore, MD

11d•$55,000 - $64,800

About The Position

Are you a results-driven leader with a passion for the automotive industry? Meineke is seeking an experienced and dynamic Automotive Repair Center Manager to oversee day-to-day operations, inspire team performance, and deliver exceptional customer service in a fast-paced, high-volume environment. As the store manager of our repair center, you will play a pivotal role in ensuring operational excellence, driving revenue growth, and creating a positive and productive workplace. This is a full-time opportunity with competitive base pay, performance incentives, and a path for advancement. Primary & Potential Work Locations: Your primary work location will be assigned, but you may be asked to assist at the following nearby shops: 800 West Patapsco Avenue, Baltimore, MD 21230 790 Merritt Blvd, Dundalk, MD 21222 1000 York Rd, Towson, MD 21204

Requirements

3+ years of successful experience in automotive service, sales, or dealership management
Strong understanding of profit and loss analysis and operational performance metrics
Demonstrated leadership, team-building, and problem-solving abilities
Excellent interpersonal and communication skills
A valid state-issued driver’s license with a clean driving record
High school diploma or GED required; associate or bachelor’s degree preferred
Knowledge of automotive repair processes, parts, tools, and industry trends

Responsibilities

Ensure the store opens and closes on time, maintaining a professional and dependable presence
Manage daily operations to ensure smooth, efficient, and profitable shop performance
Monitor and resolve customer concerns quickly and professionally, ensuring high satisfaction ratings
Recruit, train, and develop high-performing service and front-office teams
Collaborate with sales and service leaders to set and achieve ambitious, realistic targets
Review financial performance and operational KPIs; identify and implement strategies for improvement
Ensure compliance with all local, state, and federal automotive regulations
Oversee inventory management to align with service needs and local market demands
Contribute to marketing efforts and community engagement to build brand visibility and customer loyalty