Automotive Quality Control Outside Specialist II (Manheim)

Cox Communications•Matteson, IL

2d•$22 - $32•Onsite

About The Position

Job Responsibilities: Vehicle Inspections: Verify vehicle information based on work orders, inspect interior and exterior for damage, missing parts, and mechanical issues (e.g., frame/paint repair, engine noise, AC/heater operation, radio, tires). Document findings in a Vehicle Condition Report (VCR) or system entry, including damage descriptions and test-drive results. Client Engagement: Maintain a professional appearance for audits, field visits, and inspector training sessions. Equipment and Software Use: Utilize ECR tools (Brick, PC, TC75, Samsung) and ensure proficiency with job-relevant software and web applications. Photos and Documentation: Take accurate vehicle and damage photos, match them to vehicles, and upload them to the server. Policy Compliance: Maintain knowledge of all relevant policies (e.g., NAAA Frame/Structure Damage Policy) and adapt to account-specific changes. Ensure that all policies and procedures are followed. Daily Reporting and Procedures: Prepare daily activity reports for management and perform day-end procedures efficiently. Physical Requirements: Ability to stand, walk, bend, lift (up to 30 lbs), and perform other physical tasks as required. Other Responsibilities: Handle special projects and maintain familiarity with system and policy updates. Work Schedule: Tuesday - Saturday: 7:30am - 4:30pm.

Requirements

High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field
Ability to drive standard and automatic transmission vehicles
Safe drivers needed; valid driver’s license required
Excellent communication and interpersonal skills are required
Strong technical aptitude; body, paint and mechanical repair knowledge; mastery of unibody and full-frame vehicles; good organizational skills needed
Ability to multitask, follow directions and take instructions required
Basic computer skills
Successful completion of Manheim ICP Inspector Level IV written/field exam; Basic Inspections (Electronic Condition Report), Vehicle Grading, Repair Recommendations & Frame Merit Certifications required
Ability to stand, walk, or sit for prolonged periods of time; ability to bend, stoop, squat or kneel; ability to lift and hold at least 10 lbs at waist level for an extended period of time; ability to lift up to 30 lbs
To be employed in this role, you’ll need to clear a pre-employment drug test

Responsibilities

Verify vehicle information based on work orders
Inspect interior and exterior for damage, missing parts, and mechanical issues (e.g., frame/paint repair, engine noise, AC/heater operation, radio, tires)
Document findings in a Vehicle Condition Report (VCR) or system entry, including damage descriptions and test-drive results
Maintain a professional appearance for audits, field visits, and inspector training sessions
Utilize ECR tools (Brick, PC, TC75, Samsung) and ensure proficiency with job-relevant software and web applications
Take accurate vehicle and damage photos, match them to vehicles, and upload them to the server
Maintain knowledge of all relevant policies (e.g., NAAA Frame/Structure Damage Policy) and adapt to account-specific changes
Ensure that all policies and procedures are followed
Prepare daily activity reports for management
Perform day-end procedures efficiently
Handle special projects
Maintain familiarity with system and policy updates

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

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