AUTOMOTIVE PROGRAM REPRESENTATIVE

State of California•Sacramento, CA

36d•Hybrid

About The Position

This position is being readvertised to increase the candidate pool. If you have previously applied, you do not need to reapply. In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job. CalHR is currently developing the exam for the Automotive Program Representative classification. Candidates will be required to take the exam prior to appointment. Under the general supervision of the Automotive Program (AP) Supervisor I, the Automotive Program Representative (APR) performs a full range of field and office duties related to the regulation of the automotive repair industry. Responsibilities include, but are not limited to, investigating consumer complaints, conducting inspections and audits of automotive repair facilities, and ensuring compliance with the Automotive Repair Act (ARA) and related laws and regulations. The APR collects, analyzes, and preserves evidence, prepares detailed investigative reports that may lead to disciplinary actions, and may provide testimony describing BAR findings in administrative, civil, or criminal proceedings, including small claims court. This position requires technical knowledge of automotive repair practices and the ability to interpret and apply complex laws, policies, and procedures to protect California consumers from fraudulent and unsafe automotive practices and promote compliance within the automotive repair industry. Assignments may vary in complexity and responsibility appropriate to the incumbent's skill and range level within the classification. As an incumbent gains experience, they are expected to perform duties with increasing independence, complexity, and higher consequence of error. The APR position is not eligible for a 4/10/40 schedule. Please refer to the "Application Instructions" and "Additional Information" for instructions on how to apply. Incumbents with experience in the following area of expertise are highly sought after and encouraged to apply: Automotive Systems Diagnosis and Repair Motor Vehicle Emissions Controls Testing and Repair Automotive Collision Repair and Refinishing. You will find additional information about the job in the Duty Statement.

Requirements

Valid California Drivers License (CDL)
Medical Clearance prior to being hired
Applicants must possess a valid California driver's license and a good driving record.
Must pass a medical examination to ensure fitness.
Applicants shall have a work record clear of revocation or suspension of departmental-issued licenses for Vehicle Safety Systems Inspection, Smog Technician, and or Smog Inspector.

Nice To Haves

Knowledge of equipment and methods used in the maintenance and repair of automotive equipment.
Knowledge of equipment and methods used in automotive body damage, collision repair, refinishing and restoration.
Ability to operate tools used in automotive repair, inspect automotive equipment, purchase parts and materials, keep accurate records of inventory, reconcile and make reports, follow oral and written directions.
Ability to work cooperatively with others, work efficiently, report to work on time, maintain consistent, regular attendance, work under changing priorities or deadlines, look and act in a professional manner, and exhibit courteous behavior towards coworkers.
Ability to analyze information and make decisions in a competent and timely manner.
Ability to ask effective questions, evaluates information, apply guidelines and procedures, and make accurate and timely decisions.
Ability to work independently with minimum supervision.
Ability to maximize utilization of computers to accomplish daily tasks.
Positive attitude and highly motivated.
Excellent verbal and written communication skills.
Excellent organizational skills.

Responsibilities

Investigating consumer complaints
Conducting inspections and audits of automotive repair facilities
Ensuring compliance with the Automotive Repair Act (ARA) and related laws and regulations.
Collects, analyzes, and preserves evidence
Prepares detailed investigative reports that may lead to disciplinary actions
Provide testimony describing BAR findings in administrative, civil, or criminal proceedings, including small claims court.

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