Automotive Product Specialist (Customer Experience Role)

Lexus of Great Neck • Great Neck, NY

1d

About The Position

Love tech? Great with people? This is not your typical dealership job. We’re looking for someone to deliver an exceptional customer experience by helping clients understand and enjoy their new vehicle. What You’ll Do: Walk customers through their new vehicle features (Bluetooth, navigation, safety tech, apps) Create a fun, stress-free delivery experience Follow up to ensure customers feel confident using their vehicle Be the “go-to” expert for vehicle technology What This Job Is NOT: ❌ No cold calling ❌ No negotiating ❌ No sales pressure What We’re Looking For: Tech-savvy (Apple, smartphones, apps, etc.) Great personality and communication skills Patient and good at teaching others Retail, hospitality, or customer service experience is a plus Why This Role is Awesome: Work with the latest automotive technology Growth opportunities into sales or management We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

• Tech-savvy (Apple, smartphones, apps, etc.)
• Great personality and communication skills
• Patient and good at teaching others

Nice To Haves

• Retail, hospitality, or customer service experience

Responsibilities

• Walk customers through their new vehicle features (Bluetooth, navigation, safety tech, apps)
• Create a fun, stress-free delivery experience
• Follow up to ensure customers feel confident using their vehicle
• Be the “go-to” expert for vehicle technology

Benefits

• Work with the latest automotive technology
• Growth opportunities into sales or management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed