Automotive Parts Sales Representative

Bill Hood Chevrolet • Amite City, LA

7d

About The Position

Duties and Responsibilities: Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Informs customers of companion part requirements, specials and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Provides a high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Follows up on back-ordered parts. Makes sure all internal requests for parts are billed on service repair order. Issues credit for parts returned, ensuring that the original invoice, is available so that purchase and pricing can be verified. Keeps orderly records of all repair orders, invoices and special-order parts. Keeps front and rear counter areas clean and uncluttered. Participates in all training programs that are made available. Keeps current on new products and product updates. Participates with the parts manager in maintaining a lost sales tracking program. Maintains professional appearance. Other tasks as assigned.

Requirements

• Must have 3+ years Parts counter person experience (dealership preferred)
• High School Diploma or equivalent
• Capability to calculate figures and amounts such as discounts, interest, and commissions
• Strong written, verbal, and interpersonal communication skills
• Exceptional customer service skills
• High level of detail orientation and accuracy while having the ability to multi-task, handle frequent interruptions, and shifting priorities
• Proven experience working alone and within a team environment
• Familiarity with using DMS and being able to utilize other computer programs as needed
• This position will require you to move around the dealership and is not limited to sitting, standing, reaching, bending, and lifting

Nice To Haves

• Experience with auto parts sales (preferred)

Responsibilities

• Assists all customers in selecting required parts
• Informs customers of companion part requirements and specials
• Answers phone calls and provides price quotes
• Provides a high level of service to internal and external customers
• Pulls and fills orders from stock
• Notifies parts manager of out-of-stock parts
• Locates out-of-stock parts from outside source
• Follows up on back-ordered parts
• Ensures all internal requests for parts are billed
• Issues credit for parts returned
• Keeps orderly records of all repair orders and invoices
• Keeps counter areas clean and uncluttered
• Participates in training programs
• Keeps current on new products and updates
• Participates in maintaining a lost sales tracking program
• Maintains professional appearance
• Other tasks as assigned

Benefits

• Salary Plus Commision
• 401(k)
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED