Automotive Parts Counter Associate

Berlin City Auto Group • Portland, ME

2d • $45,000 - $55,000

About The Position

Join a growing team that values customer service, collaboration, and career development. Berlin City Auto Group is hiring a Parts Counter Associate to deliver top-tier parts experience for both retail and wholesale customers. This role is ideal for someone who enjoys working in a fast-paced automotive environment, takes pride in accuracy, and enjoys helping customers and technicians get the right parts promptly.

Requirements

• Must be at least 18 years old
• Ability to lift to 25 lbs.
• Authorized to work in the U.S.
• Ability to pass a pre-employment background check
• Customer-focused and service-oriented
• Comfortable working with parts systems and computers
• Strong communicator with excellent organization and follow-up skills
• Detail-oriented with a sense of urgency
• Thrive in a fast-paced, high-volume environment
• A collaborative team player with a positive attitude

Nice To Haves

• 1+ year of automotive parts experience preferred
• Prior experience in automotive parts or automotive retail preferred

Responsibilities

• Assist retail, wholesale, and service customers with parts inquiries and purchases
• Pull parts from inventory and process orders for pickup, delivery, or shipment
• Order non-stock and special-order parts as needed
• Support service technicians in sourcing repair parts efficiently
• Suggest companion parts, specials, and product offerings when appropriate
• Communicate clearly on pricing, availability, and estimated arrival times
• Maintain accuracy and organization in all transactions

Benefits

• Competitive pay with opportunity to earn $45,000 to $55,000 annually
• Paid time off that starts accruing on day one of employment
• Comprehensive benefits package: medical, dental, vision, life & disability insurance
• 401(k) with employer match
• Health & Wellness reimbursement – up to $75/month
• Employee discounts on vehicles, service, and parts
• Recognition programs that reward great performance
• A supportive, team-focused environment where you can grow your career

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed