Automotive Parts Clerk

MASCORP Management•Raynham, MA

26d

About The Position

At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Parts Clerks to join our family and embark on a fulfilling career path while upholding our core values. Our Core Values: Dedication – We are punctual, ready, and focused on our tasks. Intelligent – We embrace change and make informed decisions. Resourceful – We creatively solve problems and make practical decisions. Customer-Focused – We prioritize meeting or exceeding customer expectations. Professional – We maintain professionalism and separate personal issues from our work. Ethical – We conduct ourselves with honesty, integrity, and responsibility. Why Join Mastria Auto Group? Competitive Compensation – Earn a rewarding salary with the option for same-day pay. Supportive Work Environment – Be part of a welcoming team atmosphere where collaboration and teamwork are valued. Paid Vacation & Holidays – Take the personal time you deserve. Comprehensive Health Benefits – Medical and dental insurance options to keep you and your family healthy. 401(k) Retirement Plan – Secure your future with employer matching contributions. Free Life Insurance ($50,000 Benefit) – Peace of mind for you and your family, fully provided by Mastria. Employee Vehicle Purchase Program – Access exclusive discounts on vehicle purchases. Professional Growth – Ongoing training, development programs, and clear opportunities for advancement within our growing company. Collaborative Team Environment – Be part of a supportive team that values and recognizes your contributions. Paid Volunteer Day – Receive a paid day off to support the charity of your choice, reflecting our dedication to community service and our role as co-sponsors of employee-driven charitable initiatives. Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive parts department by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!

Requirements

Professional demeanor
Strong communication skills
Highly organized
Excellent interpersonal skills
High School Diploma or equivalent
At least 1 year experience

Responsibilities

Sells parts to all customers, over the counter, through the shop, or on the phone.
Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information.
Pulls and fills orders from stock.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submit an emergency order, if necessary.
Notifies service advisor and the customer when special ordered parts have been received.
Makes sure all internal requests for parts are billed on service repair order.
Ensures that all charge sales are signed by the customer.
Ensures that all customers receive their copy of the invoice.
Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
Perform other duties as assigned.