Automotive Internet Sales Coordinator

Huntersville Ford•Huntersville, NC

About The Position

Huntersville Ford is looking for a full time Automotive Internet Sales Coordinator to add to our growing team. We are a locally owned and operated dealership located in the southern end of the Lake Norman Area. Our community trusts us, and our commitment to excellent customer service keeps our neighbors coming back. What we offer: Free Health Insurance Option Available Dental, and Vision Insurance Available Short and Long Term Disability Insurance 401k options available Paid Vacations and Holiday Pay Employee appreciation celebrations Career advancement opportunities, promote from within Employee Discounts on products and services Family owned and operated Long term job security Competitive pay and bonus structure

Requirements

At least one previous role based in customer service experience a plus
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive, Persuasive, Outgoing, and hardworking personality
Strong communication skills
Strong computer skills
Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

Answer customer calls and schedule appointments for the sales department
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Follow up with leads that are not ready to make an appointment or no-show
Utilize CRM tracking system daily