Automotive Internet Sales Associate

Lakeland Chrysler Dodge Jeep•Lakeland, FL

49d

About The Position

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. Job Summary The Internet Sales Associate is responsible for managing online leads, engaging customers through phone and digital communication, and converting inquiries into appointments and sales.

Requirements

Minimum 2 years of experience in automotive internet sales.
Good communication and customer service skills.
Computer competency and basic math skills.
Self-motivated with the ability to set and achieve targeted goals.
Organizational and time management skills.
Professional, well-groomed personal appearance.
Strong record of positive customer satisfaction results.
Clean driving record and valid driver's license.
You must be at least 18 years of age to apply.
We are an equal opportunity employer and a drug-free workplace.

Responsibilities

Respond to internet and phone inquiries from potential customers.
Develop strong relationships with customers through phone, email, and online communication.
Negotiate and close deals primarily over the phone.
Schedule and confirm customer appointments for test drives and in-person consultations.
Follow up leads and maintain accurate records in the CRM system.
Meet and exceed sales goals and performance metrics.
Keep up to date with new products, features and accessories. Attend product and training courses.
Comply with all company policies, procedures and safety standards.
Other duties as assigned.