Automotive Internet Sales Associate

Tuttle-Click Automotive•Irvine, CA

33d•$17 - $52

About The Position

The Tuttle-Click Automotive Group has been serving the Southern California community since 1946. Today, there are six Tuttle-Click locations in California (Irvine, Tustin, and San Juan Capistrano) and nine more in Tucson and Green Valley, Arizona. Our goal is to assist customers with their automotive needs, from sales and leasing to parts and service, to finance and even collision repairs and commercial vehicles. Customer service is our number one priority, therefore we setup our staff with adequate training. Because of our focus on professional development, we continually place among the top of our region or even nation, in customer satisfaction scores. If you'd like to be a part of a team that goes above and beyond, we welcome you to apply! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Requirements

Available to work flexible hours and weekends
Self-starter mentality and ambitious spirit preferred
Ready to waste no time on learning new product in's and out's, eager to improve
Phenomenal communication skills with customers and team members
Professional, well-groomed personal appearance
Valid driver's license and insurability by employer's carrier

Responsibilities

Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email or in person.
Has thorough knowledge of all dealership products and services.
Satisfies the transportation needs of Internet-generated customers.
Directs customers to product information resources, including those available on the Internet.
Assists customers in selecting vehicles.
Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
Checks email frequently and responds to inquiries immediately.
Handles all Internet sales inquiries personally.
Maintains an ongoing customer database to capture repeat business.
Knows and understands the federal, state, and local laws that govern retail automobile sales.
Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
Keeps abreast of new products, features, accessories etc., and their benefits to customers.
Attends product and sales training as requested by sales manager.
Attends sales meetings.
Maintains professional appearance.