Automotive General Manager

Caliber Collision•Miami, FL

53d

About The Position

Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers. JOB SUMMARY Protech Automotive Solutions has an immediate job opening for a General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also reward, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. General Managers must ensure our teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Protech’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards. At Protech Automotive Solutions, has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems. We also handle soft touch repair and replacement of delicate vehicle interior trim components. At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools. Our benefits are some of the best in the industry. Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US. At Protech we take what we do seriously, but provide a family atmosphere and have a good time. Consider joining our team as we work through some of the most ground breaking technology in automotive history.

Requirements

3+ years of Management Experience in the automotive industry or a mobile business
Must have a valid driver’s license and be eligible for coverage under our company insurance policy
Must be 21 years of age or older
Must be able to pass all pre-employment screenings including background and MVR checks
Advanced understanding of Estimates
Must have prior experience with OEM
Advance understanding and knowledge of the repair process/procedures, scanning process
Be able to understand instructions – written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs

Responsibilities

overall operation of their center, including risk management, teammate development, client metrics, production, and administration
reward, recognize, and retain talented teammates
monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends
ensure our teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Protech’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards