Automotive General Manager
About The Position
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Job Overview Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We’re seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.
Requirements
- Proven experience as a General Manager or similar role
- Strong leadership & managerial skills with the ability to motivate a team
- Solid understanding of financial management & budgeting
- Ability to multitask, prioritize, & manage time effectively
Nice To Haves
- Experience with Autoflow or similar platform, preferred but not required
- Degree in Business Administration, Automotive Technology or similar technical college preferred
Responsibilities
- Oversee all aspects of daily operations, including scheduling, workflow management, & quality control
- Ensure efficient use of resources and high standards of service delivery
- Implement & enforce safety protocols and industry regulations
- Foster a positive work environment by providing ongoing coaching opportunities
- Uphold a customer-centric approach by ensuring prompt & courteous service
- Experience addressing customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks)
- Maintain strong relationships with customers to enhance loyalty & satisfaction
- Stay updated with industry trends, technological advancements, & other markets
- Maintain accurate records of operations, financial transactions, & employee activities
- Prepare regular reports for management regarding shop performance & key metrics
- Ensure compliance with all legal & regulatory requirements
Benefits
- PTO/Sick & (6) Annual Paid Holidays
- Medical, Dental & Vision Insurance
- 401(k) Matching
- Paid Skills Enhancement Training
- Employee Discount - Service & Parts
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
