Automotive Front Desk Receptionist

Capital Nissan of Wilmington • Wilmington, NC

3d • Onsite

About The Position

As the Receptionist at Capital Nissan of Wilmington, you are the face and first impression of our dealership. You set the tone for every guest experience—welcoming customers with warmth, professionalism, and a genuine desire to help. If you love working with people, take pride in strong customer service, and enjoy being at the center of a fast-paced, positive environment, this role is for you.

Requirements

• A people-person who loves helping others and thrives in a customer-facing role
• Strong communication skills (in person, on the phone, and via email)
• Professional, polished, and friendly demeanor
• Ability to multitask and stay organized in a fast-paced environment
• Reliable, punctual, and team-oriented

Nice To Haves

• Previous customer service or receptionist experience is a plus, but not required—we’re happy to train the right person

Responsibilities

• Be the first friendly face and voice our guests experience when they walk in or call the dealership
• Greet customers with warmth, professionalism, and genuine enthusiasm
• Answer and route incoming calls efficiently and accurately
• Assist customers with basic questions and direct them to the appropriate department
• Support the sales, service, and management teams with light administrative tasks
• Help maintain a clean, organized, and welcoming front-desk area
• Create a positive, memorable first impression—every single day

Benefits

• Competitive pay
• A supportive, team-focused work environment
• Opportunities to grow within the dealership and the Capital organization
• Consistent schedule in a professional setting
• A culture that values positivity, teamwork, and exceptional customer experiences

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed