Automotive Ford Master Service Technician - Lansing, Michigan, United States

LaFontaine Automotive Group•Lansing, MI

50d•Onsite

About The Position

AUTOMOTIVE FORD MASTER SERVICE TECHNICIAN Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program, and so much more? If so, this opportunity is for you! We welcome Technicians, Trainees and Apprentices! THE POSITION: Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. THE PERKS: Competitive Compensation based on experience and Certifications (State and/or A.S.E.) Technician Tiered Pay Plan (Pay rate increases based on flagged hours.) Technician Longevity Bonus Program Warranty Book Time x 1.5 4-Day Work Week Monthly Technician Hours Turned Contest Employee Referral Program Employee Discounts on Sales and Service Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance) Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection) 401(k) and Employer Match Holiday Savings Program with Employer Match Paid Time Off Holiday Pay Skills, Qualifications, and Expectations: Devote himself/herself to ensuring satisfaction for customers. Determine management, production, and quality requirements by asking questions and listening. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Education and Experience: Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Michigan Mechanic Certification

Requirements

Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Michigan Mechanic Certification
Devote himself/herself to ensuring satisfaction for customers.
Determine management, production, and quality requirements by asking questions and listening.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Interact well with others and be a positive influence on employee morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.

Responsibilities

Receive repair orders from dispatcher and take to stall area.
Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
Diagnose the cause of any malfunction and perform repair as authorized.
Communicate with the Parts Department to obtain the needed parts.
Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed at the promised time.
Document work performed.
Road-test vehicles to ensure repair has addressed the customer complaint.
Quality check work performed.
Attend training classes.
Keep abreast of factory technical bulletins.
Ensure that customers' vehicles are kept clean.
Administer safety and housekeeping policies and procedures.
Understand and follow federal, state, and local regulations, governing service repair work.

Benefits

Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
Technician Longevity Bonus Program
Warranty Book Time x 1.5
4-Day Work Week
Monthly Technician Hours Turned Contest
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay