Automotive Fixed Ops Manager

Lithia & Driveway • Eatontown, NJ

8d • $70,000 - $180,000

About The Position

DCH Ford of Eatontown NOW HIRING Experienced Fixed Ops Managers! Pay: Ranging from $70k to $180k, based on experience APPLY TODAY to join one of Automotive News' Best Dealerships to Work For in 2025! If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! We've got a nationally-recognized team culture and are looking for a performance-minded individual that will help us continue to drive success through our Service and Parts Departments. Who We're Looking For: 5-7+ years of experience dealership service and/or parts management Ford brand experience preferred, but not required Strong team building and leadership skills Ability to analyze and interpret financial operating reports What You'll Do: Continually train, develop, and mentor all service and parts staff Resolve customer concerns as needed Provide quantitative/qualitative analysis of service & parts operations performance (financial, CSI, warranty trends, inventory performance, facility utilization, head counts, pay plans), processes and their execution. Assist GM to achieve AOP in net profit, meet or exceed OEM CSI and service retention standards, in development of and follow-up on store/department action plans and monitor the results Help introduce and implement new tools and products which help improve productivity, save expense and improve customer retention What We Can Offer You: Competitive, performance-based pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The estimated annual earnings range for this position is from $70,000 to $180,000. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off department net and bonuses based on manufacturer approvability, and department production (flat rate hours sold). Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

• 5-7+ years of experience dealership service and/or parts management
• Strong team building and leadership skills
• Ability to analyze and interpret financial operating reports
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.

Nice To Haves

• Ford brand experience preferred, but not required

Responsibilities

• Continually train, develop, and mentor all service and parts staff
• Resolve customer concerns as needed
• Provide quantitative/qualitative analysis of service & parts operations performance (financial, CSI, warranty trends, inventory performance, facility utilization, head counts, pay plans), processes and their execution.
• Assist GM to achieve AOP in net profit, meet or exceed OEM CSI and service retention standards, in development of and follow-up on store/department action plans and monitor the results
• Help introduce and implement new tools and products which help improve productivity, save expense and improve customer retention

Benefits

• Competitive, performance-based pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED