Automotive F&I Manager

Lithia & Driveway•Medford, OR

23h•Onsite

About The Position

The F&I Manager position at Lithia Chrysler Dodge Jeep Ram Fiat in Medford, Oregon, is an opportunity within a Fortune 300 company (NYSE: LAD), Lithia & Driveway, which is the largest automotive retailer in North America. This role is crucial for providing exceptional customer service by assisting customers in selecting vehicle protection products and securing financing. The F&I Manager is responsible for building relationships with lenders, processing all necessary paperwork accurately and on time, and managing receivables. The company emphasizes a mission of 'Growth Powered by People' and aims to enhance the customer experience across all platforms.

Requirements

2+ years of dealership finance experience is required
A team player focused on providing exemplary customer service
Self motivated with the ability to set and achieve targeted goals
Excellent interpersonal communication with working knowledge of computers
Acceptable driving record and a valid driver's license in your state of residence
High School graduate or equivalent, 18 years or older required

Nice To Haves

Prior automotive sales management experience is a plus

Responsibilities

Providing exceptional customer service while helping customers choose products that protect their vehicle purchase
Working with lenders to obtain financing approval
Completing all vehicle purchase and associated paperwork accurately and on time
Following up on and collecting receivables
Helping customers choose protection packages for their vehicle by presenting all products and their benefits
Ensuring financing for customers by building professional relationships with lenders and working with them to get the best financing available for our customers
Submitting deals to bank electronically using appropriate dealer system
Entering transactions accurately into ADP and bank approval systems
Processing all transaction paperwork and ensuring it is accurate and meets the needs of the Office, state specific DMV and lender requirements
Tracking deal receivables and following-up on outstanding items to ensure collection of all money and bank stipulations for contract funding
Participating in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings
Interacting with sales team and sales managers to ensure transactions are completed accurately and to the customer’s satisfaction
Following-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied)
Assisting Sales Team with customer engagement in the sales department during peak traffic times
Obtaining all appropriate licensing within 90 days from date of hire