Automotive Detail/ Recon Supervisor

C. Harper Chevrolet / Cadillac • Belle Vernon, PA

31d

About The Position

C Haper Chevrolet is seeking a highly motivated and experienced Detail / Recon Supervisor to join our dynamic team in the automobile industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our Recon and detailing operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you. C. Harper Auto Group is a well-respected name in the automotive industry, known for our dedication to delivering exceptional customer service and high-quality vehicles. We pride ourselves on maintaining a team of professionals who are committed to excellence, and we are currently seeking a meticulous and hardworking Automotive Detailer Supervisor to join our team here at the Chevrolet & Cadillac dealership, located in Belle Vernon, PA. Position Overview: As an Automotive Detailer Supervisor, you will be responsible for supervising the department of detailers with cleaning and preparing vehicles for display, delivery, and customer pickup. The ideal candidate will possess a strong attention to detail, the ability to work in a fast-paced environment, and a passion for maintaining vehicles at the highest standard of presentation. The supervisor will also assist the detailers in thoroughly clean and detail the interior and exterior of vehicles, including washing, vacuuming, polishing, waxing and applying protective finishes to the exteriors and interiors of vehicles to maintain showroom quality. Pay will be based on experience!

Requirements

• Previous experience in a supervisory role within the carwash/detailing industry or a related field.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines.
• Attention to detail and a commitment to delivering exceptional results.
• Solid knowledge of car cleaning and detailing techniques, equipment, and products.
• Exceptional customer service skills with a focus on creating positive experiences for customers.
• Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
• Proficient computer skills for record-keeping and data analysis.

Responsibilities

• Oversee day-to-day operations of the vehicle reconditioning detail processes and staff ensuring smooth workflow and adherence to standard operating procedures.
• Lead a team of detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.
• Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.
• Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding expectations.
• Implement and enforce safety protocols to create a secure work environment.
• Collaborate with the Body Shop Manager and Used Car Sales manager to develop and implement strategies to enhance buyers and customer satisfaction and improve operational efficiency.
• Handle customer inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.
• Oversee Daily scheduling of employees and vehicles in process, Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations of employees within that department.
• The supervisor Reports directly to Body Shop Manager and Used Car Manager.

Benefits

• Competitive Compensation: We provide pay rates that exceed industry standards for customer service roles, with numerous opportunities for career growth and advancement throughout your first year of employment and beyond.
• Career Advancement: Accelerate your career with our rapid promotional track, available to employees who demonstrate exceptional work ethic and performance.
• Comprehensive Insurance Coverage: Enjoy access to full medical, dental, and vision insurance, including a no-cost medical plan option for employees.
• 401(k) Plan: Secure your financial future with annual company contributions to your retirement plan.
• Paid Time Off: Benefit from pro-rated paid time off starting on your 91st day of employment.
• Short-Term Disability: Receive coverage at no cost, with additional options available through Aflac & American Fidelity.
• Life Insurance: Complimentary life insurance coverage with opportunities to purchase additional coverage.
• Family-Oriented Culture: Become part of a family-owned business that has been a trusted name in the community for over 40 years. Experience a supportive and inclusive work environment.
• Annual Performance Reviews: Regular evaluations with opportunities for growth and promotion based on your contributions and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed