About The Position

Join Our Winning Team as an Automotive Customer Service Representative! Are you driven by results and motivated to help customers upgrade their vehicles while boosting dealership growth? At Great Lakes Honda West, we’re looking for a high-energy, customer-focused Automotive Equity Miner/Customer Service Representative to join our team!

Requirements

  • Previous automotive sales or customer service experience preferred.
  • Strong communication and relationship-building skills.
  • Self-motivated with a positive attitude and goal-oriented mindset.
  • Ability to thrive in a fast-paced dealership environment.
  • Basic computer and CRM skills.

Responsibilities

  • Analyze customer portfolios to identify trade-in and upgrade opportunities.
  • Reach out to current customers to present personalized upgrade options.
  • Build strong relationships to increase customer retention and satisfaction.
  • Collaborate with the sales team to drive showroom traffic and sales.
  • Maintain accurate records of customer interactions and opportunities.

Benefits

  • Competitive pay plan with performance incentives.
  • Full benefits package (medical, dental, vision, 401k).
  • Ongoing training and professional development.
  • Opportunities for career growth within our dealership group.
  • Supportive team environment with a strong leadership culture.
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