Automotive Customer Service Representative - Hourly - FT

Team Allied Distribution • Denver, CO

4d • $22 - $22

About The Position

The Automotive Customer Service Representative/Inside Sales position exists to field incoming calls for products, resolve customer service issues and to make effective outgoing sales calls to generate sales and revenue for the company.

Requirements

• Previous customer service experience required
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Good active listening skills
• Organization and time management
• Proficient Microsoft computer skills
• Knowledge of inventory-based software desired
• Ability to consistently lift up to 25 lbs and up to 70 lbs. occasionally
• The ability to bend, stretch, twist, or reach with your body, arms, and/or legs
• The ability to see details at close range (within a few feet of the observer) or at a distance
• The ability to exert maximum muscle force to lift, push, pull, or carry objects
• The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp manipulate, or assemble objects
• Ability to climb 12-14 ft platform ladders
• Ability to run, maneuver, navigate or drive a vehicle
• Ability to perform physical activities that require considerable use of arms and legs and moving whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials

Responsibilities

• Process customer order files and process tracking / delivery information back to the customer in their required formats
• Field incoming calls from customers looking for specific products based on year, make, model and type of vehicle
• Field incoming calls relating to general customer service issues and find solutions that promptly and effectively fit the customers needs
• Make effective outgoing sales calls to current and prospective customers
• Review current customer accounts to discover new sales opportunities
• AR Responsibilities - Prepare daily excel spread sheet for check deposits and Credit Card payments.

Benefits

• Team Allied Distribution offers a comprehensive benefits package that includes medical, dental, and vision insurance.
• Additionally, we provide life insurance, long-term and short-term disability coverage, and accidental death and dismemberment (AD&D) insurance.
• Our benefits also include a 401(k) plan and an Employee Stock Ownership Plan (ESOP).
• The ESOP grants company stock to all eligible employee-owners and allocates the stocks into a trust account as part of their future retirement fund.
• The ESOP is a fantastic benefit because the employee-owners contribute zero dollars of their own money to the plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees