Automotive Cashier/Appointment Coordinator - Toyota
About The Position
Larson Toyota is seeking a highly organized, customer-focused Cashier / Appointment Coordinator to join our service department. This hybrid role is critical to the customer experience—serving as both the first point of contact when scheduling service and the final point of contact at checkout. We’re looking for someone who can multitask under pressure, stay organized in a fast-paced environment, and deliver a consistent, positive experience to every customer. This role is ideal for a professional who takes pride in accuracy, communication, and follow-through, and who is interested in growing within a respected, family-owned automotive group.
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training or equivalent combination of education and experience.
- Basic mathematical aptitude
- Clear and concise communication skills
- Customer service experience
- Ability to independently problem solve.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Nice To Haves
- Exceptional multitasker who performs well in a high-volume environment
- Customer-focused with a friendly, professional demeanor
- Highly organized and detail-oriented
- Comfortable managing phones, payments, and customer flow simultaneously
- Reliable, accountable, and deadline-driven
Responsibilities
- Greet customers promptly and professionally, creating a positive first and last impression
- Schedule service appointments and provide clear, accurate information on services and availability
- Process service and parts invoices accurately and efficiently
- Accept and record payments (cash, check, credit card) and reconcile the cash drawer daily
- Coordinate appointment flow to support Service Advisors and Technicians
- Manage incoming calls, provide backup reception coverage, and route inquiries appropriately
- Stay organized while handling multiple priorities and meeting daily deadlines
- Support the service department with administrative tasks as needed
- Provide backup receptionist support as needed
- Open, route, and prepare incoming and outgoing mail
- Manage multiple priorities while meeting daily deadlines
- Support the service department with additional administrative tasks
Benefits
- Medical Insurance – Eligible after 60 days; $0-cost employee plan available
- Vision & Dental Insurance – Optional coverage
- Company-Paid Life & AD&D – $10,000 Life / $40,000 AD&D
- Additional Coverage Options – Supplemental Life, LTD, Accident, Hospital, Pet Insurance
- 401(k) with Company Match – Eligible after 60 days (21+); 50% match on first 4%
- Paid Time Off (PTO) – Accrues from day one; usable after 90 days
- Paid Holidays – Six paid holidays annually
- Employee Assistance Program (EAP) – Confidential support services
- KOFE Financial Wellness Program
- Employee Vehicle Purchase Program – Exclusive pricing across all Larson brands
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
