Automotive Cashier and Warranty Clerk in Training

Wright Buick GMC Chevrolet•Baden, PA

12d

About The Position

We are looking for an enthusiastic Cashier to join our team. At Wright Chevrolet Buick GMC, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. If this sounds appealing to you, apply below!

Requirements

Demonstrated superior customer service skills
Excellent communication skills and high attention to detail
Ability to multi-task and handle several phone calls at once
Must have at least a high school diploma/GED
Must be proficient in Microsoft Word and Excel
Must be able to work some evenings and weekends
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, and valid driver license
Professional appearance and strong work ethic

Responsibilities

Greets customers in a professional manner
Operates switchboard telephone system
Communicates with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Takes thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
Provides basic information to callers who have general inquires
Serves as a backup to the sales department cashier
Assists the Service Manager with various clerical duties as needed
Friendly, professional, courteous and efficient when working with all customers and employees
Calculates the customer’s bill using the dealership’s computer system.
Receives cash, checks and credit card payments from customers and records the amount received on the repair order and/or counter ticket.
Makes change accurately and issues receipts to customers
Records totals of counter tickets and repair orders, verifies against all cash, checks and credit card payments on hand at end of shift
Works with department managers to keep abreast of new products and services offered by the dealership and any changes in price
Refers customers who have additional questions to the service advisor or other appropriate individual
Handles customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication
Gives cash refunds accurately to customers for approved returned merchandise