Automotive Business Development Manager

Canadian Tire Corporation

8d•$79,000 - $131,000•Hybrid

About The Position

Reporting to the AVP, the Automotive Business Support Manager (ABSM) is responsible for assisting Canadian Tire Associate Dealers provide an industry-leading shopping experience. The ABSM will also assist the Dealers with growing sales and driving productivity improvements within their district through the use of tools, training and best practices that focus on improving automotive business results in tandem with creating and maintaining a consistent customer experience across our national network of Canadian Tire Automotive locations. Maintain an ethical and collaborative relationship between the Dealers and Corporation Champion the execution of Canadian Tires True North Strategy, prioritizing Customers at the Core that enhance the overall customer experience. Facilitate the automotive OE (Operational Excellence Program) in Stores, providing coaching and training of best practices. Partner directly with our Associate Dealers to help balance the Dealers automotive business plan with the retail plan and Corporate priorities General understanding of the market, demographics and competitive landscape Ensure aligned Corporate objectives are understood through written, verbal, in-person communications and regional automotive service meetings. Establish and maintain relationships with educational institutions to develop and promote co-op training programs, supporting technician development, EV service requirements and advancing the trade within Canadian Tire Proactively seek opportunities for personal and professional development, enhancing both technical knowledge and leadership capabilities Provide responsive assistance to Dealers for operational requests by leveraging virtual online booking tools and resources while balancing current in-store support priorities

Requirements

Minimum of 10 years experience in Canadian Tire automotive service or equivalent
Required to travel extensively within and, at times, outside of assigned region
Demonstrated ability to influence outcomes without authority
Ability to interpret data, gain insights and provide recommendations
Understanding of the financial levers of the automotive service
Ability to manage and adhere to a travel expense policy and budget
General understanding of current and emerging technology and equipment
Strong written and verbal communication skills
Valid drivers license and access to a vehicle required
Understanding of the electric vehicle (EV) market, including protocols and standards
Stay current with knowledge of Automotive software programs

Responsibilities

Assisting Canadian Tire Associate Dealers provide an industry-leading shopping experience
Assisting the Dealers with growing sales and driving productivity improvements within their district through the use of tools, training and best practices
Maintaining an ethical and collaborative relationship between the Dealers and Corporation
Championing the execution of Canadian Tires True North Strategy, prioritizing Customers at the Core that enhance the overall customer experience
Facilitating the automotive OE (Operational Excellence Program) in Stores, providing coaching and training of best practices
Partnering directly with our Associate Dealers to help balance the Dealers automotive business plan with the retail plan and Corporate priorities
Ensuring aligned Corporate objectives are understood through written, verbal, in-person communications and regional automotive service meetings
Establishing and maintaining relationships with educational institutions to develop and promote co-op training programs, supporting technician development, EV service requirements and advancing the trade within Canadian Tire
Proactively seeking opportunities for personal and professional development, enhancing both technical knowledge and leadership capabilities
Providing responsive assistance to Dealers for operational requests by leveraging virtual online booking tools and resources while balancing current in-store support priorities