Automotive Aftermarket Sales Consultant

Sheehy Auto Stores•Ashland, VA

60d

About The Position

Sheehy Auto Stores is honored to win the 2024 and 2025 Richmond Times Dispatch, and Washington Post Top Workplaces Award!!! Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups representing some of the industry's best brands with over 27 locations. Sheehy Auto Stores prides itself on finding the best team members, both experienced and new to the industry, who have that desire to achieve. If this sounds like you, we want YOU to be part of our team! Sheehy Ford of Ashland is seeking Aftermarket Sales Consultants to join our high-performing team. As an Aftermarket Sales Consultant, you will focus on helping customers protect and customize their new vehicle purchases with our vast Aftermarket product offering. This is vital in maintaining customer relationships and ensuring our customers are highly satisfied.

Requirements

To be successful in this position, you must have strong communication skills, high energy, and a professional appearance.
We are looking for someone who is eager to learn and not afraid to put in some extra work to get the job done.
Previous automotive aftermarket sales experience is a plus but not a must.
Sales experience or experience in customer service such as retail, restaurant, call center setting, etc., is preferred but not required (sales training provided)
Microsoft Office knowledge (Word, Excel, Outlook)
Excellent verbal and written communication skills
Outgoing personality with expertise in developing relationships
Driven, competitive, and willing to work in a team environment
Must be authorized to work in the USA
Ability to pass a pre-employment background check, MVR, and drug test
Valid driver's license

Responsibilities

Determine each customer's aftermarket product needs by asking questions and listening
Demonstrate in-depth knowledge and enthusiasm for the dealership's vehicles, accessories, and services
Follow up with customers who have bought aftermarket products to ensure their satisfaction
Maintaining customer information and contacts in a contact management system
Maintain comprehensive knowledge of all aftermarket products offered
Ability to maintain successful relationships with all team members
Coordinate with vendors for packages and parts
Report and track all aftermarket sales handling installations to be completed
Keep a keen awareness of showroom activity to avoid missing sales opportunities.
Ability to motivate and participate in training when necessary