Automotive Accessories Coordinator

Lexus of Naperville•Naperville, IL

10d•$21

About The Position

Lexus of Naperville is on the hunt for a top-notch Accessories Coordinator to bring energy, precision, and a results-driven mindset to our Aftermarket Department! We’re looking for a go-getter who takes pride in getting things done, thrives in a fast-paced environment, and is eager to elevate our accessory operations to the next level. In this role, you’ll be the driving force behind coordinating vehicle accessory installments, ensuring seamless execution and top-tier customer satisfaction. If you’re motivated, detail-oriented, and ready to own your success, we want you on our team! This position will work Monday - Friday Open Availability preferred

Requirements

Are enthusiastic with high energy throughout the workday
Have sales experience/background
Are outgoing with a friendly personality, especially while handling objections
Have quality customer service skills
Possess strong communication skills
Are persistent, competitive and have a good work ethic
Focus on the customer’s needs to enhance dealership and personal sales
Are computer literate and have basic math skills

Nice To Haves

Bilingual is a plus

Responsibilities

Working with both Service and Aftermarket departments to ensure quality control of delivered vehicles
Organization of different installations
Schedule repairs for Aftermarket vendors and assist our guest with ecp repairs
Make sure No Show customers receive calls back to reschedule appointments
Provide excellent customer updates - good communication skills needed
Assist Accessories Manager to retrieve RO information as needed for monthly reports
Write up the guest when they come in and work with getting them into a loaner vehicle
Assisting Service/Sales Customers with Loaner vehicles
Close out of the work orders, distribution of copies for month end reports.
Deliver the vehicle to guests with full explanations of work, installation and any questions they may have.