Automobile Warranty Administrator

Toyota of Melbourne•Melbourne, FL

8d•Onsite

About The Position

Experienced Automotive Warranty Administrator Toyota of Melbourne, the largest volume dealer in Brevard County, is seeking an experienced Warranty Administrator. Our ideal candidate will have previous automotive warranty experience. The ideal candidate will also be able to pay excellent attention to detail and have the ability to multi-task in a busy environment.

Requirements

Previous automotive warranty administrative experience required "Minimum of 2 years"
The individual must possess a high degree of personal ownership and accountability
The individual must possess a high degree of integrity and professionalism
The ability to work in a fast-paced environment
Ability to be analytical and multi-task
Self-motivated enthusiastic presence in a team environment
Excellent communication skills
Must be able to pass a background check and drug screen

Nice To Haves

Reynolds and Reynolds experience is a plus but not required
Toyota experience is a plus but not required

Responsibilities

Knows and understands the manufacturer warranty policies and procedures manual
Establishes and maintains a productive relationship with the manufacturer warranty representatives
Reviews every warranty repair order for completion and accuracy
Determines and enters the applicable labor operation codes, failure codes, and any other administrative data required
Reviews all returned and rejected warranty claims and prepares the repair orders for immediate re-submission
Maintains a record of all claims submitted, returned, rejected, or paid
Provides weekly reports to the Service Director regarding claim status