Automation Test Lead (QSR/Restaurant domain)

Capgemini • Chicago, IL

19d

About The Position

We are seeking an Automation Test Lead with strong project/test management capability and deep experience in QSR testing and the Retail/Digital domain. This role will lead quality delivery across multiple initiatives, drive test strategy and execution in Agile/Scrum teams, and accelerate outcomes through automation and continuous optimization. The ideal candidate combines hands-on automation knowledge with strong leadership, stakeholder management, and the ability to rapidly learn customer technology landscapes, integrations, and business processes.

Requirements

• Proven experience in test leadership / test management, including planning, execution oversight, and delivery governance in complex programs.
• Strong domain experience in QSR testing and Retail/Digital ecosystems, including customer-facing journeys and supporting platforms.
• Extensive experience in Agile/Scrum delivery, collaborating effectively with cross-functional teams across sprint and release cycles.
• Hands-on knowledge of test automation approaches and frameworks, with the ability to guide automation strategy beyond record/playback and drive maintainable, reusable suites.
• Strong working knowledge of test management and defect tracking tools (e.g., JIRA), with disciplined reporting and documentation practices.
• Demonstrated leadership skills—urgency, structured problem solving, planning, and ability to manage teams across multiple initiatives with changing priorities.
• Excellent verbal and written communication skills, with proven ability to align stakeholders and drive outcomes in fast-paced environments.

Responsibilities

• Lead test delivery across concurrent initiatives, ensuring high-quality outcomes while managing scope, schedule, risks, and competing priorities.
• Build and execute the overall test strategy (approach, coverage, environments, data, entry/exit criteria) aligned to Agile/Scrum delivery.
• Drive automation adoption and optimization, improving coverage and efficiency through increased automation penetration and productivity improvements.
• Establish strong understanding of the customer’s technology landscape, including end-to-end flows, system integrations, and business processes to target quality risks effectively.
• Collaborate with COEs, Product Owners, and test owners across streams to align quality goals, clarify outcomes, and ensure consistent execution standards.
• Implement and mature best practices in defect management, triage, reporting, and release readiness, using clear quality metrics and actionable insights.
• Maintain strong delivery governance and documentation, leveraging tools such as JIRA for planning, execution tracking, and stakeholder communication.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed