Automation Business Analyst Senior

Corewell Health • Southfield, MI

23h • Onsite

About The Position

Working closely with operational process owners and subject matter experts, our Business Systems Analyst is responsible for gathering use case process details within process definition documents (PDD) for the team to build automation solutions. Listening skills and meeting facilitation skills are essential to gather and document details to define scope and ensure overall implementation success. Based upon user needs, and a sound understanding of applicable business or clinical systems and industry requirements, formulates and defines average to large project scopes and objectives. Devises or modifies procedures to solve problems, considering software applications capacity, resource availability, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications. Participates in project leadership by documenting scope and defining implementation procedures. Provides technical project management, often leading work on new implementations and upgrades of related systems and handling multiple projects simultaneously. Documents and drives best practices throughout the system. Staff members in this position are effective and self-sufficient in working within a diverse technology. Regularly provides guidance and training to less experienced Business Systems Analysts. Essential Functions Aware of the implications of applying new/differing technology to the current business or clinical environment, utilizes research and analysis, along with an understanding of relevant business or clinical systems and industry requirements, to define medium-to large sized systems scopes and objectives, for developing new, or improving existing, information systems. Performs business analysis, working with users to define their needs and then documenting those requirements. Collaborates with others to troubleshoot issues with existing systems. Remains current with business or clinical requirements and needs, based upon future industry trends and changes, and understands the implications for existing technology. Provides mentorship to less senior team members and is accountable as a role model for customer service excellence.

Requirements

• Bachelor's Degree or equivalent
• 5 years of relevant experience in the field
• Experience completing intakes, evaluating, and building out processes (POD's)
• Hold a technical background that can turn documented processes into solutions
• Ability to communicate effectively to different groups
• Exhibit a kindness that shows intentionality towards our stakeholders
• Must be able to work an on-call rotation outside of regular business hours once every two months

Nice To Haves

• Master's Degree or equivalent
• 7 years of relevant experience including experience formulating and defining systems scopes and objectives
• Experience in systems development lifecycle including, requirements gathering and design
• Participant in multiple phases of an integrated system implementation
• Background in health care, sciences or information systems

Responsibilities

• Gathering use case process details within process definition documents (PDD) for the team to build automation solutions.
• Gather and document details to define scope and ensure overall implementation success.
• Formulates and defines average to large project scopes and objectives.
• Devises or modifies procedures to solve problems, considering software applications capacity, resource availability, operating time, and form of desired results.
• Analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.
• Participates in project leadership by documenting scope and defining implementation procedures.
• Provides technical project management, often leading work on new implementations and upgrades of related systems and handling multiple projects simultaneously.
• Documents and drives best practices throughout the system.
• Defines medium-to large sized systems scopes and objectives, for developing new, or improving existing, information systems.
• Performs business analysis, working with users to define their needs and then documenting those requirements.
• Collaborates with others to troubleshoot issues with existing systems.
• Remains current with business or clinical requirements and needs, based upon future industry trends and changes, and understands the implications for existing technology.
• Provides mentorship to less senior team members and is accountable as a role model for customer service excellence.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level