Automation Architect, Business Process Improvement and VOS

Vertiv Group•Westerville, OH

About The Position

The Automation Architect, Business Process Improvement and VOS, is responsible for designing, developing, and managing integrations and workflow automations using Workato to further improve the end-to-end Opportunity-to-Cash (OTC), Procure-to-Pay (PTP), New Product Development and Introduction (NPDI), and Sales Inventory and Operations Planning (SIOP) processes within the Americas region. This role will play a key part in optimizing and accelerating digital transformation efforts by identifying automation opportunities, translating business requirements into scalable recipes, and ensuring operational reliability across systems. In this role you will need a process improvement mindset, ability to listen and address specific problems, articulate solutions, and coordinate different projects. The ability to influence others and obtain business buy-in are critical to being successful in this role.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Business Administration, Accounting, Finance, Economics, Engineering, Marketing, or a related discipline.
5+ years of experience in integration or automation development.
2+ years of hands-on Workato experience.
Worked in an international and culturally diverse organization.
Strong written and verbal communication skills in English; other languages are a plus.
Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.
The ability to analyze data, make informed decisions, and solve complex problems.
Good attention to details.
Ability to translate business processes into scalable technical solutions.
Excellent problem-solving skills and ability to work independently in a fast-paced environment.
Advanced experience with ERP financial applications (Oracle preferred).
Proficient in Microsoft Office Suite (experience in Power BI preferred).
Ability to work collaboratively with others and contribute to a positive team dynamic.
Strong, proven business partnering mentality; has the maturity and awareness to strike the right balance between facilitating and challenging the business.
Strong leadership abilities, including the ability to motivate and guide a team.
Proven ability to influence others.
Can adapt to change and navigate uncertainty.
Ability to effectively manage time and resources against agreed deadlines for activities.
Excellent organizational skills and the ability to work on multiple projects.
Demonstrated ethical decision-making and integrity.
The ability to build and maintain professional relationships with clients, colleagues, and other industry professionals.

Nice To Haves

Workato Automation Pro certifications.
Familiarity with master data management, data governance, and enterprise architecture principles

Responsibilities

Collaborate with BPI teammates, process owners, analysts, and IT stakeholders to identify automation use cases and define functional requirements.
Develop and maintain reusable components, templates, and best practices for Workato integrations.
Collaborate with IT to define and enforce Workato governance practices, including naming conventions, logging, exception handling, and API security.
Monitor and troubleshoot recipe performance, ensuring operational resilience and error handling.
Collaborate with BPI teammates to understand workflows and recommend automation opportunities.
Support change management and user enablement efforts related to automation adoption.
Maintain documentation and knowledge bases for all integrations.
Stay current with Workato platform updates and new features; proactively identifying opportunities to enhance existing automations.
Collaborate with IT to provide new tools, APIs, and techniques that can expand automation capabilities.
Ability to plan and execute multiple moderately complex Workato recipes simultaneously.
Demonstrate Vertiv behaviors: (1) own it, (2) act with urgency, (3) foster a customer-first mindset, (4) think big and execute, (5) lead by example, (6) drive continuous improvement, and (7) learn and seek out development.