Auto Sales Consultant - Mobility Vehicles

Ilderton Conversion of Charlotte•Charlotte, NC

About The Position

Overview: The Mobility Sales Consultant at Ilderton Conversion is responsible for generating sales for mobility related vehicles & adaptive equipment, creating relationships with customers and providing excellent customer service and support. This position involves the application of mobility equipment and for that, a full understanding of customer needs is essential, as well as a thorough understanding of Ilderton Conversion mobility capabilities. The successful candidate for this role will enjoy a generous commission plan, plus excellent benefits, including health, dental and vision plans, 401K, life insurance and paid time off.

Requirements

Previous experience in automotive sales or a related field preferred.
Knowledge of mobility equipment and adaptive driving solutions is highly desirable.
Excellent communication skills.
Strong attention to detail and ability to manage multiple tasks simultaneously.
Valid driver's license and clean driving record.
High school diploma or equivalent; additional education or training in sales or automotive technology is a plus.

Responsibilities

Develop and grow customer relationships in local market.
Negotiate pricing and terms with customers to secure sales.
Conduct thorough consultations with customers to understand their mobility requirements, including any physical limitations or special needs.
Utilize your knowledge of available vehicles and mobility equipment to recommend suitable options that meet the customer's specific needs and preferences.
Stay informed about the latest advancements and technologies in mobility equipment, including wheelchair lifts, ramps, hand controls, and other adaptive devices.
Arrange and conduct test drives to allow customers to experience the functionality and comfort of various vehicles.
Coordinate with the dealership's service department and external vendors to customize vehicles according to the customer's requirements, ensuring proper installation of adaptive equipment.
Assist customers in exploring financing options, including available grants, incentives, and insurance coverage for mobility-related modifications.
Submit quotes to obtain approval for third party pay customers including but not limited to – VA, Vocational Rehabilitation, NC Disability Boards.
Submit invoice for payment once complete and follow up to ensure invoices are paid in a timely manner.
Manage all documentation related to vehicle sales and adaptations, ensuring accuracy and compliance with relevant regulations.
Maintain ongoing communication with customers to address any concerns, provide assistance with additional needs, and ensure their satisfaction with the purchased vehicle. Must be clearly documented in CRM.