Auto Repair Shop Manager

MeinekeSavannah, GA
1dOnsite

About The Position

The Repair Shop Manager oversees daily operations of the repair shop, ensuring efficient workflow, high-quality repairs, excellent customer service, and profitability. This role is responsible for managing staff, coordinating repairs, maintaining inventory, and ensuring compliance with safety and quality standards. As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road. A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

Requirements

  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
  • 3–5 years of experience in a repair or service environment
  • Strong technical knowledge relevant to the repair industry
  • Excellent leadership, communication, and customer service skills
  • Proficiency with repair management software and basic accounting tools
  • Leadership and team management
  • Problem-solving and decision-making
  • Time management and organization
  • Customer relations
  • Cost control and budgeting
  • Technical troubleshooting

Nice To Haves

  • Prior supervisory or management experience preferred

Responsibilities

  • Oversee daily shop operations and repair workflows
  • Schedule and prioritize repair jobs to meet deadlines
  • Ensure repairs meet quality standards and manufacturer specifications
  • Monitor productivity and minimize downtime
  • Hire, train, supervise, and evaluate technicians and support staff
  • Assign work based on skills and workload
  • Enforce company policies, safety procedures, and performance standards
  • Foster a positive, team-oriented work environment
  • Handle customer inquiries, estimates, and complaints professionally
  • Ensure clear communication regarding repair timelines and costs
  • Maintain high customer satisfaction and repeat business
  • Manage inventory of parts, tools, and supplies
  • Order materials as needed while controlling costs
  • Ensure proper maintenance and calibration of equipment
  • Prepare estimates, invoices, and repair documentation
  • Monitor expenses, labor costs, and shop profitability
  • Meet sales and performance targets
  • Generate reports on productivity, revenue, and customer feedback
  • Ensure compliance with local regulations, warranties, and safety standards
  • Maintain a clean, organized, and safe work environment
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