Auto Parts Consultant (Remote - Ohio)

Morley

3h • Remote

About The Position

Do you work with car, truck or SUV parts as a car enthusiast, or as an auto retail specialist at a parts store or dealership? This could be a great career move for you – especially if you’re interested in working from home! This is more than just an auto parts job at Morley. It’s an opportunity for you to make a difference in the automotive industry with a leading auto manufacturer.

Requirements

• Outstanding car / auto parts knowledge
• Ability to identify key auto parts and assemblies
• Computer navigation skills
• Typing skills (at least 35 WPM)
• Passion for research and problem solving
• One or more years of experience with an automotive retailer or dealership parts department
• High school diploma or equivalent
• Available to work shifts taking place within the center's hours of operation: Monday to Friday 8 a.m. - 8 p.m. Eastern time
• Must be able to stick to the schedule reliably, as some queues are time sensitive
• Ohio resident
• High-speed internet access at home that you are able to connect to via Ethernet or landline
• Secluded and distraction-free work environment

Responsibilities

• Answer calls from dealerships and auto manufacturer employees to assist with parts information
• Provide directions to part warehouse locations
• Locate parts in an online parts catalog
• Place part orders
• Identify corrections to auto parts catalogs
• Research and learn new auto parts so you are on the leading edge of new car parts knowledge
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Benefits

• Medical and prescription coverage, including free annual physicals
• Dental and vision insurance
• Paid time off
• Associate wellness program (earn a reward for getting your annual wellness checkup)
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
• 401(k) with match
• Flexible spending account
• Life insurance
• Short- and long-term disability insurance (company paid)
• Teladoc: 24/7 online access to doctors
• 24/7 nurse help desk
• Patient advocacy: Free 24/7 help with benefit questions and claims issues
• Family, financial and estate guidance (will) services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED