Auto Parts Consultant (Remote - Wisconsin)
About The Position
About the Role Location: Remote – Wisconsin residents ~ Requires auto parts or relevant mechanical experience ~ (see Skills for Success below) Do you work with car, truck or SUV parts as a car enthusiast, or as an auto retail specialist at a parts store or dealership? This could be a great career move for you – especially if you’re interested in working from home! This is more than just an auto parts job at Morley. It’s an opportunity for you to make a difference in the automotive industry with a leading auto manufacturer. What You'll Do Answer calls from dealerships and auto manufacturer employees to assist with parts information Provide directions to part warehouse locations Locate parts in an online parts catalog Place part orders Identify corrections to auto parts catalogs Research and learn new auto parts so you are on the leading edge of new car parts knowledge Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 7 a.m. - 4 p.m. Central time / 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).
Requirements
- Outstanding car / auto parts knowledge
- Ability to identify key auto parts and assemblies
- Computer navigation skills
- Typing skills (at least 35 WPM)
- Passion for research and problem solving
- One or more years of experience with an automotive retailer or dealership parts department
- High school diploma or equivalent
- Available to work shifts taking place within the center's hours of operation: Monday to Friday 7 a.m. - 7 p.m. Central time (8 a.m. - 8 p.m. Eastern time)
- Must be able to stick to the schedule reliably, as some queues are time sensitive
- Wisconsin resident
- High-speed internet access at home that you are able to connect to via Ethernet or landline
- Secluded and distraction-free work environment
Responsibilities
- Answer calls from dealerships and auto manufacturer employees to assist with parts information
- Provide directions to part warehouse locations
- Locate parts in an online parts catalog
- Place part orders
- Identify corrections to auto parts catalogs
- Research and learn new auto parts so you are on the leading edge of new car parts knowledge
- Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Benefits
- Medical and prescription coverage, including free annual physicals
- Dental and vision insurance
- Paid time off
- Associate wellness program (earn a reward for getting your annual wellness checkup)
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
- 401(k) with match
- Flexible spending account
- Life insurance
- Short- and long-term disability insurance (company paid)
- Teladoc: 24/7 online access to doctors
- 24/7 nurse help desk
- Patient advocacy: Free 24/7 help with benefit questions and claims issues
- Family, financial and estate guidance (will) services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
