Auto Damage Appraiser Sr- Alabama Southeast
About The Position
Inspects damaged vehicles and prepares itemized damage appraisals outlining cost of parts, materials, and labor necessary to restore vehicles to their pre-damage condition. Determines if damages are sufficient to declare the vehicle a total loss. How does this role make an impact? Communicates with vehicle owners to promptly schedule physical inspections of damaged vehicle. - Completes physical inspections of damaged property, when necessary, evaluates damages and prepares written estimates in accordance with applicable policy coverage. Audits/reviews body shop and independent appraiser estimates, supplements and subrogation documentation relative to claims guidelines and procedures. - Communicates all information obtained to involved parties, negotiates and settles claims within prescribed authority. Maintains professional working relationships with body shops, vendors and internal customers.
Requirements
- Typically requires 7+ years of relevant experience or a combination of related experience, education and training.
- Prior experience negotiating with repair facilities and vendors.
- Excellent communication and negotiation skills for working with customers and vendors and a commitment to delivering exceptional customer service and maintaining brand integrity.
- Strong analytical ability to assess damage and determine total loss thresholds.
- Strong understanding of automotive repair processes, parts, and labor standards.
- Ability to manage multiple inspections and meet deadlines in a fast-paced environment.
- Proficiency with CCC One estimating software, claims management systems, digital photo documentation and Microsoft Office Suite.
- Valid driver's license and ability to travel within assigned territory which include but are not limited to:: Alabama: Andalusia, Opp, Enterprise, Dothan, and north to Troy. Georgia: East to Bainbridge and north to Blakely
Nice To Haves
- I-CAR Platinum or equivalent collision repair certification and ASE certification in collision repair or estimating are preferred.
Responsibilities
- Communicates with vehicle owners to promptly schedule physical inspections of damaged vehicle.
- Completes physical inspections of damaged property, when necessary, evaluates damages and prepares written estimates in accordance with applicable policy coverage.
- Audits/reviews body shop and independent appraiser estimates, supplements and subrogation documentation relative to claims guidelines and procedures.
- Communicates all information obtained to involved parties, negotiates and settles claims within prescribed authority.
- Maintains professional working relationships with body shops, vendors and internal customers.
Benefits
- insurance benefits (medical, dental, vision, disability, and life)
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Insurance Carriers and Related Activities
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
