Authorizations Supervisor
About The Position
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. Reporting to the RCM Authorization Manager, the Authorization Supervisor provides frontline leadership and support to the prior authorization team. This role is responsible for overseeing daily workflows, supporting staff, monitoring quality, and ensuring authorizations are obtained accurately and on time to reduce denials and prevent delays in patient care. This is a hands-on supervisory opportunity well suited for a high-performing authorization specialist ready to grow into a leadership role and make a meaningful impact. The ideal candidate is highly analytical and operationally strong, with deep front-end revenue cycle expertise and a demonstrated ability to reduce authorization-related denials and revenue leakage.
Requirements
- 3+ years of experience in prior authorizations within healthcare.
- Deep knowledge of:
- Prior authorizations
- Medical necessity requirements
- Payer rules (commercial, Medicare, Medicaid)
- Authorization-related denials
- Familiarity with EHR/RCM systems and payor portals.
- Strong organizational and leadership skills with a proven ability to manage hybrid teams effectively.
- Excel and dashboard/reporting experience preferred
- High School Diploma or equivalent (GED)
Nice To Haves
- Experience with Athena Practice
- Excel and dashboard/reporting experience preferred
Responsibilities
- Provide day-to-day supervision of authorization staff
- Ensure authorizations are submitted accurately and timely prior to services
- Monitor pending, approved, denied, and expired authorizations
- Identify trends contributing to authorization-related denials
- Support onboarding and training of new team members
- Communicate payer requirements, changes, and updates to staff
- Maintain accurate documentation within the EHR or authorization platform
- Partner with clinical teams to ensure documentation supports medical necessity
- Participate in workflow improvement and process standardization efforts
- Conduct routine quality audits of authorization work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
