Austin Water (AMI) Water Meter Tech Senior

City of Austin

4d•$27 - $32

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. ABOUT AUSTIN WATER: For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers. Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles. As one of the fastest-growing cities in the country, we’re not just keeping up—we’re leading the way with sustainable infrastructure, advanced treatment technology, and environmental innovation. Austin Water consistently ranks among the best in the country when it comes to water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants. Job Description: Purpose: Under general supervision this position leads personnel assigned to the repair and maintenance of Advanced Meter Infrastructure (AMI) water meters. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Position Overview: This position performs water meter maintenance to include AMI installation/programming, water meter testing, repair, exchanges, meter reading and first response leak inspections. This position coordinates and schedules meter related work with property managers, contractors, inspectors and customers.

Requirements

Graduation from an accredited high school or equivalent, plus five (5) years of experience in a field related to construction, maintenance, or operations including two (2) years of experience in water meter maintenance/repair, and two (2) years of progressive AMI metering field services experience.
A valid Texas Class "C" Driver License.
Requires Class D Water License issued by TCEQ at time of hire.
Class C Water Distribution License from TCEQ required before expiration of Class D Water Distribution License.
Knowledge of water meter maintenance.
Knowledge of Federal, State, and Local laws.
Knowledge of City practices, policies, and procedures.
Knowledge of safety practices and procedures.
Knowledge of and ability to work with technology, computers, and various software.
Knowledge of wire splicing and gel cap installation.
Knowledge and skills in pairing Bluetooth communication devices.
Knowledge of basic RF propagation transmissions.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to understand and follow written and verbal instructions.
Ability to lead and train others.
Ability to operate power tools.
Ability to establish and maintain good working relationships with other City employees and the public.
Ability to work in confined spaces up to one hundred (100) feet deep, requiring use of SRL Body Harness that supports up to two hundred eighty-three (283) pounds.
Ability to climb to heights of twenty (20) feet on ladders that support up to 300 pounds.
Ability to use SCBSA and operate other breathing apparatus and respirators.
Ability to lift and carry equipment and supplies weighing up to fifty (50) pounds unassisted.
Ability to work in hazardous environments with exposure to hazardous chemicals, solvents, and adverse weather conditions.
Ability to work various shifts, on-call, and call back hours.
Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program.

Nice To Haves

Experience with water meter repair, exchange, testing or reading experience with meters ranging from 5/8” domestic to 10” commercial water meters
Experience with AMI meter maintenance
Experience using the following equipment: air compressor, motorized pump, hand/power tools
Experience with computer maintenance management systems, Microsoft Office (Word, Excel & Outlook), and geographic information system programs

Responsibilities

Reviews inventory and submits orders for parts and supplies.
Performs various technical and mechanical work functions associated with installation, repair, and maintenance of AMI water meters and water valves including testing water meters and fire hydrant meters.
Interprets meters, gauges, maps, and profiles.
Performs flow tests on water meters.
Verifies and documents meter readings and troubleshoots problems related to AMI meters.
Prepares, receives, reads, and completes various forms, correspondence, reports, and work orders.
Initiates customer contact to provide notification of planned work and answers customer questions.
Responds to customer service requests to include water shutoffs, AMI meter reads, and checks for leaks.
Posts notices at physical locations.
Reviews plans and specification of work assignments.
Leads data entry tasks.
Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheets, databases, internet, email, and other software.
Operates a variety of equipment machinery and mechanical tools associated with the installation and replacement of water meters.
Lead grounds maintenance activity tasks ensuring proper restoration of property and cleanup.
Acts as a member of a confined space entry team and may serve as entrant, attendant, or team lead.
Leads and trains others on AMI software installations, programming, troubleshooting, diagnostics, inspections, and replacement of AMI meters and transmitting devices.
Leads and trains others on AMI meter inspections for damage and defects and performs mounting installations on various surfaces to include water meter lids, walls, and poles.
Provides direction, work assignments, leadership, and guidance to others.

Benefits

Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

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