Audit & Compliance Manager

MEDVANTX•Louisville, KY

About The Position

The Audit & Compliance Manager is responsible for compliance assurance by conducting internal and client audits, developing audit tools and checklists, and ensuring timely corrective actions. This role maintains readiness for regulatory inspections and accreditation audits through strong documentation and policy management. This role will analyze audit and performance data to identify trends and recommend improvements for the organization. Support vendor oversight by managing onboarding, qualification, and periodic audits to ensure adherence to regulatory and contractual standards.

Requirements

Bachelor’s degree in healthcare, Business, Quality Management, or related field
5+ years of relevant experience in compliance, auditing or quality assurance within highly regulated field
Understanding of HIPAA, URAC/ACHC, NABP, and pharmacy regulations required.
High Level of proficiency in Microsoft Office programs, specifically Intermediate to Advanced level Excel proficiency
Excellent written, verbal and interpersonal communication skills.
Exceptional listening and analytical skills.
Organized, detail-oriented and ability to work with limited supervision in an intense deadline-oriented environment.
Strong critical thinking and problem-solving mindset.
Strong documentation and process-writing skills.
Demonstrated ability to work well independently, cross functionally and in a team environment.
Ability to maintain a high level of confidentiality.
Travel up to 15%

Nice To Haves

Knowledge of pharmacy workflows (dispensing, fulfillment, inventory management, cold chain, call center, order accuracy) preferred

Responsibilities

Lead and conduct scheduled and ad-hoc internal audits of pharmacy operations, including but not limited to dispensing, inventory management, cold chain handling, call center workflows, order accuracy, HIPAA compliance, onboarding, offboarding, IT security and documentation.
Manage client audit process, ensuring compliance with contractual obligations in conjunction with Compliance leaders.
Develop audit tools, checklists, and risk-based audit plans.
Analyze audit finding. Identify gaps, nonconformities, and improvement opportunities; issue written audit reports.
Track audit corrective and preventive actions (CAPA) through closure and verify effectiveness.
Maintain documentation to ensure ongoing readiness for client audits and regulatory inspections.
Maintain and update policies and procedures related to auditing and vendor management.
Assist with strategic planning related to vendor optimization and operational improvement and prepare quarterly reporting for leadership and QMR.
Oversee management of vendor program including qualification, requalification, management of changes at the vendor site as applicable, vendor audit, technical agreement, deregistration process, etc.
Cross-functional collaboration with organizational teams to ensure vendor compliance and performance throughout the vendor life cycle.
Maintain approved Vendor list and documentation