Audiovisual (A/V) Technician

PenBay Technology Group•Tampa, FL

51d

About The Position

Come join the PenBay team as a full-time AV Technician! As a full time employee we offer PTO, Health benefits and employer contributed 401K. This position requires a Top Secret clearance!! Job Summary: The Audiovisual (A/V) Technician will operate and maintain all audiovisual (A/V) and information technology (IT) equipment at the Davis Conference Center (DCC) to ensure fully mission-capable status. The technician will support a variety of events, including high-profile conferences, meetings, and presentations, ensuring seamless operation and impeccable customer service.

Requirements

Minimum 3 years of successful experience in professional/commercial A/V systems implementation, operations, and maintenance.
Strong knowledge of event management practices and audiovisual technology.
Excellent troubleshooting skills and the ability to work under pressure.
Proficiency with Hirsch Velocity Software and managing Hirsch Security System.
Physical fitness to lift 50-80 pounds, stand, walk, and navigate tight spaces.
Must possess or be able to obtain a Top Secret security clearance.
Must be available to work during extended hours, weekends, and holidays as needed.
Commitment to maintaining high standards of performance and professionalism.

Nice To Haves

Security+ certification preferred.

Responsibilities

Setup and operate A/V equipment, including microphones, sound speakers, video screens, projectors, video monitors, connecting wires and cables, sound and mixing boards, and related electronic equipment for events, meetings, conferences, presentations, and news conferences.
Ensure all A/V and IT equipment is tested and ready at least one hour before events start.
Provide Secure Video Teleconferencing (SVTC) services.
Configure and operate control systems, lighting, and sound systems.
Perform preventive maintenance inspections
Troubleshoot and resolve equipment malfunctions efficiently, ensuring minimal disruption to events.
Maintain and update equipment inventory and provide technical data and system drawings for SVTC system accreditation.
Deliver flawless customer support and service for each event.
Respond to Priority 1 events within 5 minutes, Priority 2 events within 10 minutes, and resolve issues accordingly.
Assist customers with A/V equipment operation and provide training as needed.
Work closely with conference project officers to determine presentation requirements and support needs.
Coordinate with IT and other support personnel to ensure all technical aspects of events are covered.
Maintain effective communication with DCC staff and leadership regarding event support and security matters.
Prepare and submit equipment status reports, activity reports, and conference after-action reports.
Maintain compliance with security requirements, including managing access to classified information and systems