Audio Visual Technician II - IT

San Manuel • Highland, CA

11d

About The Position

Under the direction of the Supervisor, Audio Visual - IT, the Audio Visual Technician II - IT provides higher level, in-depth technical End User support on audio visual systems. This Role also creates and maintains troubleshooting /end user documentation primarily for audio visual (A/V) equipment. Provides training and ongoing support to users and other Audio Visual Technicians. This position may also act as a lead for other A/V team members on operational and project related tasks, as directed by leadership.

Requirements

• High School Diploma or GED is required.
• Minimum of five (5) years of audio visual related experience, which includes working directly with projectors, microphones, speakers, amplifiers, and LCD/Plasma displays required.
• Vast knowledge of audio, visual, lighting and digital equipment is vital.
• Advanced technical aptitude in audio visual technology, computers and networking.
• Requires comprehensive knowledge of network hardware and software.
• Strong verbal and written communication skills to ensure that a non-technical end user and/or senior executive can understand.
• Ability to create a positive and professional business relationships with internal and external clients.
• Intermediate to Advanced proficiency in Microsoft Word, Excel, PowerPoint and Outlook is essential.
• Intermediate to Advanced proficiency in Crestron, QSC equipment, Amplifiers, Receivers, A/V converters and processors.
• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.
• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
• Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.
• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.
• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

Nice To Haves

• Experience working with digital signage and audio software such as Industry Weapon, Crestron, Orange Door, and SpinetiX is preferred.
• Prior experience in leading small teams is preferred.
• Professional certifications in Audio Visual technology or a related course preferred.

Responsibilities

• Programs, engineers, operates and setups a variety of A/V equipment including, but not limited to; microphones, speakers, projectors, video screens, and video monitors.
• Operates and monitors the TV systems throughout the Yaamava’ Resort & Casino and other Tribal locations. Contacts proper maintenance companies, as necessary.
• Collaborates with the IT Service Desk leadership to design and install A/V technology solutions. Coaches and trains other A/V team members. Walks jobsites with vendors, various IT and non-IT support teams.
• Transports, set-ups, removes and operates A/V equipment for onsite meetings. Assists with the purchase of new equipment and supplies as necessary and administer competitive bid process.
• Installs, troubleshoots, and programs A/V systems throughout the Yaamava’ Resort & Casino and all Tribal locations.
• Develops and executes preventative maintenance programs and procedures. Creates detailed line drawings, project plans and executive summaries.
• Tracks and maintains inventory of A/V equipment leveraging a centralized asset management database.
• Performs testing on various audio, video and signals for the Yaamava’ Resort & Casino and all other Tribal locations.
• Ensures all A/V presentation rooms/spaces are presentable for use and end user A/V needs are met.
• Performs other duties as assigned to support the efficient operation of the department.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED