About The Position

With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success. The AV Systems Technician is responsible for the successful functionality of the audio-visual systems for the entire casino, hotel, event spaces and back of house spaces. This includes configuring, installing, troubleshooting, repairing and providing end user support as needed. The AV systems Technician will report directly to the AV Supervisor and will work closely with the team to ensure that all systems are functioning as they should. The focus shall always be on maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino & Hotel.

Requirements

  • Ability to assume responsibility for independent/self-directed action
  • Ability to perform assigned duties under frequent time pressure in an interruptive environment
  • Must have strong time management skills
  • Ability to effectively work independently and as part of a team
  • Ability to share or divide attention among several ongoing activities, projects or assignments
  • Must be able to work flexible hours including evenings, overnights, weekends and holidays and must be able to participate in the on-call rotation program
  • Experience in audio / video setup and maintenance
  • Ability to install new and maintain existing hardware.
  • Strong guest service skills
  • Communicate effectively and efficiently
  • Excellent technical, problem solving, interpersonal, oral & written communication skills
  • Education: Technical degree or certification preferred
  • Experience: Minimum of 1-2 years’ experience in Audio / Visual
  • You will be exposed to an alcohol and smoking environment and must be able to work in such an environment.
  • Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.
  • Must be able to lift and/or push up to 80 lbs.
  • Must be able to work standing for up to 4 hours at a time
  • Must be able to work in small, confined areas
  • Must be able to bend at the waist
  • Able to work from a ladder at 8 and 12 feet
  • Must be able to reach above the head

Nice To Haves

  • Advanced knowledge of AV control systems as well as IPTV
  • Experience with Q-SYS, Coriomaster , networked AV or CTS certification is preferred

Responsibilities

  • Configure, install, troubleshoot, repair, and provide end-user support for all Audio Visual systems and peripherals including PC's, speakers, LED displays, TVs, amplifiers, RF equipment, network hardware, cabling systems, control systems, IPTV distribution systems, fiber optic equipment, digital signage systems, and AV related software.
  • Set-up, operate, and troubleshoot state-of-the-art television and audio systems
  • Maintain AV equipment inventory; replacements and/or inventory requests
  • Maintain and assist in all back-of-house A/V including conference rooms and training rooms
  • Assist and advise in special event systems support, entertainment systems, back of house AV systems, as well as marketing and media systems
  • This is a non-uniformed position, which requires the team member to be in compliance with non-uniformed appearance standards while on duty
  • Maintain knowledge of developing technologies by reading professional literature and attendance at relevant training sessions, conferences and workshops
  • Work flexible hours including evenings, overnights, weekends, and holidays including but not limited to participating in the on-call rotation program
  • Ensuring the safety and security of all guests, entertainers and team members/employees
  • Other duties as assigned

Benefits

  • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
  • Training and pathways for career growth
  • Robust Rewards & Recognition Programs
  • Annual Merit Based Pay Increases
  • Discretionary Performance Bonuses
  • Discretionary Service Bonuses
  • Free parking
  • Free food and discounted meals
  • Live! Hotel, Food & Beverage, and Entertainment Discounts

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

251-500 employees

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